Silva IT Group can provide personal on-demand, one-on-one technology help for individuals—not just businesses. For a personal user, the most valuable IT consultant isn't necessarily someone who can "fix computers." A valuable IT consultant can act as a personal technology advisor—helping you decide what to buy, setting it up properly, keeping it secure, and making sure your data is backed up.
What We Offer
Remote Technical Support
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Diagnosing and fixing many problems remotely through secure remote-access tools
Computer Setup & Troubleshooting
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Setting up Windows PCs and Apple Mac computers
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Fixing slow computers
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Resolve software problems
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Fix computer crashes
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Address connectivity issues
Technology Upgrades and Migrations
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Helping choose computers, monitors, networking equipment, printers, and software without overspending
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Data migration — Moving files, photos, email, and settings from an old computer to a new one
Software Selection & Installation
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Recommending and installing software based on the person's needs and budget
Home Wi-Fi & networking
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Configuring routers
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Improving Wi-Fi coverage
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Troubleshooting internet problems
Data Backup & Recovery
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Help recover files after accidental deletion, hardware failure, or other problems
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Setting up automatic backups
Cybersecurity
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Securing computers and accounts
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Configuring antivirus and firewalls
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Enabling multi-factor authentication
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Improving password security